Your privacy is paramount to us, which is why we’ve crafted this privacy policy to clarify how we handle your personal information. This policy is applicable both online, through our website, chatbot, and email correspondence, and offline, during in-person interactions or over the phone. Matilda Sword Distillers Inc. operates this website.
To adapt to evolving regulations, technologies, or changes in data handling practices, we reserve the right to modify this Privacy Policy at our discretion. By using our online services, you acknowledge that you’ve read, understood, and consented to our practices as outlined in this policy. If you disagree with any part of this policy, please refrain from using our website, and if you continue to use our services, you agree to any future modifications we may make.
What constitutes personal information?
Personal information refers to data that can directly or indirectly identify an individual or household. This includes but is not limited to your name, email address, IP address, and other information that can reasonably be linked to you. We also treat cookies as personal information, as they can help identify you. For more details on cookies, please refer to our Cookie Policy.
What personal information do we collect?
We gather personal information directly from you, whether in person, via social media, or through online interactions such as website submissions or phone calls. This information may include identification data, contact details, age, account credentials, order information, and preferences. Additionally, we may collect data from partners, affiliates, or through automated means like cookies and similar technologies.
How do we use your personal information?
We utilize the collected personal information to support our business operations, improve our services, and provide tailored experiences to our customers. This includes responding to inquiries, managing website functionality, processing orders, sending promotional materials, and administering contests or promotions.
Can you opt-out of marketing emails?
Yes, you can opt-out of receiving marketing emails from us at any time. Simply use the unsubscribe link provided in the email.
How do we protect your personal information?
We implement reasonable security measures to safeguard your personal information against unauthorized access or use. While we strive to protect your data, we cannot guarantee absolute security. If you suspect any security breaches, please contact us immediately.
Who has access to your personal information within our organization?
Access to your personal information is restricted to employees who require it for business purposes. These employees are bound by confidentiality agreements.
Do we share your personal information with third parties?
We may share your personal information with trusted service providers to assist us in various functions, such as delivery, marketing, or IT services. However, we ensure that these third parties adhere to strict privacy standards.
Where is your personal information stored?
Your personal information may be stored in databases operated by our trusted partners, both within Canada and internationally. By using our website, you consent to the transfer and use of your personal information as outlined in this Privacy Policy.
How long do we retain your personal information?
We retain your personal information for as long as necessary to provide our services, fulfill legal obligations, and address any disputes or enforce agreements.
How can you update your information?
To update or correct your personal information, please contact us as indicated below.
Cookie Policy
Cookies are utilized on our website to enhance your browsing experience, remember preferences, and perform analytics. We use both session and persistent cookies, and you can manage your cookie preferences through your browser settings.
Protecting children’s privacy online
While we do not knowingly collect personal information from children under 13, we promptly delete any such information if discovered. If you believe we have inadvertently collected data from a child under 13, please contact us at